AI receptionist for HVAC, plumbing, and electrical businesses
When the heating fails or a pipe bursts, the homeowner books whoever answers first. We build agents that answer, book service calls into real arrival windows, route urgent jobs to whoever is on call, and keep maintenance plans renewing.
- HVAC
- Plumbing
- Electrical
What we do for your business
Service calls start with a problem, not a product. The agent works out which trade the job belongs to, checks your coverage for the address, and offers arrival windows from your schedule.
Urgent calls are handled by your emergency policy: booked into emergency slots or passed to whoever is on call. Assistants are set up to tell anyone describing a dangerous situation, such as a gas smell, a fire, or water near electrics, to leave and contact the emergency services or their utility.
Maintenance plans and seasonal tune-ups are followed up by text, call, and email, set up to your rules and to the consent your customers have given, and diagnostic fees and plan benefits are explained from your published terms.
What we automate
Service call booking
Jobs booked into arrival windows by trade, area, and technician availability.
Urgent and after-hours calls
Routed to emergency slots or your on-call technician by your rules.
Coverage checks
Addresses checked against the areas and trades you cover.
Pricing questions
Diagnostic fees, call-out charges, and price ranges explained from your published prices.
Maintenance plans
Plan renewals and seasonal tune-ups followed up by text, call, and email.
Job updates
Appointment confirmations and arrival-window changes sent to customers.
Systems we have integrated
Field service management and CRM
- ServiceTitan
- Housecall Pro
- Jobber
Systems we have integrated in client work. Product names are trademarks of their owners; listing an integration does not imply a partnership with, or endorsement by, the vendor.
Safeguards
- Assistants are set up to tell anyone describing a dangerous situation, such as a gas smell, a fire, or water near electrics, to leave and contact the emergency services or their utility.
- Assistants are built not to diagnose faults. They book the visit that will.
- Quotes come from your published prices, and firm prices from your technicians.
HVAC, plumbing, and electrical FAQs
Does it work with ServiceTitan?
Can it handle emergency calls at night?
Can it explain our diagnostic fee?
Can it help sell maintenance plans?
More for home services businesses
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For multi-step workflows that require tool use, decision logic, and human approval.
ExploreBackend and Platform Engineering
For AI systems that need reliable, multi-tenant infrastructure behind them.
ExploreFurther reading
Voice AI agent architecture: from phone line to response
The layers of a production voice agent, what each one does, and how to choose between a cascaded pipeline and speech-to-speech.
When a voice agent should hand off to a person
The signals that a call needs a person, how to transfer context with the call, and how to measure the balance.
How to evaluate a voice agent before it takes real calls
What to measure, how to build and simulate call scenarios, and how to roll a voice agent out safely.
See it working for hvac, plumbing, and electrical
Tell us how your business runs today. We will show you what we would automate, how it connects to your systems, and what stays with your team.