AI front desk for dental practices
Dental front desks juggle phones, check-ins, and insurance at once, so calls get missed exactly when the practice is busiest. We build voice and chat assistants that pick up those calls and book them into Dentrix or Dentrix Ascend, plus a CRM that keeps recall and unscheduled treatment in view.
- General and family dentistry
- Multi-provider dental practices
What we do for your practice
The voice agent books and reschedules against your provider and chair availability, and answers the questions that come up every day: hours, location, accepted plans, and what to bring.
The patients already on your books are the other opportunity. Hygiene recalls, overdue patients, and treatment that was planned but never scheduled are tracked from Dentrix, so your team knows who to contact.
Urgent dental problems are booked into the urgent or same-day slots you set aside. The assistant is set up to tell anyone describing a medical emergency to call 911.
What we automate
New-patient booking
New patients booked into the right exam type, with insurance details collected.
Hygiene recall
Patients due for hygiene tracked in one place and booked into open hygiene time.
Unscheduled treatment
Accepted but unscheduled treatment kept in view for your treatment coordinator.
Urgent appointments
Same-day and urgent slots offered by the rules you set.
Insurance questions
General questions about accepted plans answered from your practice's information. Questions about a patient's own benefits go to your team.
Lapsed patients
Patients who have not been in for a while identified from Dentrix.
Systems we have integrated
Dental practice management
- Henry Schein Dentrix
- Dentrix Ascend
Systems we have integrated in client work. Product names are trademarks of their owners; listing an integration does not imply a partnership with, or endorsement by, the vendor.
Safeguards
- The assistant is built not to diagnose or advise on treatment, and is set up to tell anyone describing an emergency to call 911.
- Questions about a patient's own benefits go to your team.
- Every call and message is logged for your team to review.
- Data we store is hosted in US regions. See how we handle patient data.
Dental practices FAQs
Does it work with Dentrix?
Can it fill hygiene openings?
What about patients with urgent dental problems?
Can it answer insurance questions?
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ExploreFurther reading
Voice AI agent architecture: from phone line to response
The layers of a production voice agent, what each one does, and how to choose between a cascaded pipeline and speech-to-speech.
When a voice agent should hand off to a person
The signals that a call needs a person, how to transfer context with the call, and how to measure the balance.
How to evaluate a voice agent before it takes real calls
What to measure, how to build and simulate call scenarios, and how to roll a voice agent out safely.
See it working for dental practices
Tell us how your practice runs today. We will show you what we would automate, how it connects to your systems, and what stays with your team.