AI agents and automation for real estate
Every enquiry that waits is a buyer or tenant talking to someone else. We build voice and chat agents that answer from your listings, book viewings, qualify leads, and hand them to your team, plus the CRM and automation behind them.
Why businesses start here
In property, speed decides who wins the enquiry. Buyers and tenants contact several agents or portals at once, ask the same questions about price, availability, and fees, and move on when nobody replies. Many of those enquiries arrive in the evening and at weekends, when teams are off or out on viewings.
We build agents that answer calls and chats from your live listings and project information, book viewings and site visits into your team's calendars, qualify each lead, and pass it to the right person with the conversation attached, in Arabic or English. Follow-up by text, call, and email is set up to your rules and to the consent your contacts have given, and the CRM keeps leads in view.
We have built for property portals and listing platforms, developers and builders, agents and brokerages, and rental and leasing businesses, including financial institutions. The engineering underneath is on our voice AI, agents and automation, and knowledge systems pages, and you can try a property assistant in our Aurelia demo.
Problems we solve
Enquiries that go cold
A buyer or tenant who waits hours for a reply has usually spoken to someone else by then.
Viewings lost to back-and-forth
Arranging a viewing can take several calls and messages, and each one is a chance for the lead to drop away.
The same questions, all day
Price, availability, fees, payment plans, and documents take up time your team could spend with serious buyers and tenants.
Databases nobody works
Past enquiries and past clients sit in the CRM because no one has time to follow them up.
What we build
AI voice agent
Answers the calls your team can't take, day and night. Handles listing questions, books viewings, and passes serious leads to the right person.
Chat for sales and service
Website and listing chat for buyer and tenant questions, bookings, and after-sales support, answering from your listings and documents.
Viewing and appointment booking
Viewings, site visits, valuations, and sales-centre appointments booked into your team's real calendars.
CRM and property management software
CRMs and property management systems, built or connected, so leads, tenants, and requests are tracked in one place.
Sales and lead automation
Lead qualification, routing, and follow-up by text, call, and email, set up to your rules and to the consent your contacts have given.
Who we build for
Property portals and listings
For portals and listing platforms handling high enquiry volumes from buyers, tenants, and the agents who advertise.
ExploreDevelopers and builders
For developers and builders selling new homes and off-plan projects, from launch enquiries to after-sales service.
ExploreAgents and brokerages
For agents, teams, and brokerages that win or lose business on how fast they answer.
ExploreRentals and leasing
For property managers, leasing teams, and financial institutions offering rental and leasing products.
ExploreSee it working
A live demonstration build you can open and use, built around a fictional business.
Aurelia Properties
Conversational property advisorA demo site for a fictional Dubai estate agency, with an assistant, Ayla, that answers questions against the live listing set and qualifies an enquiry before a human picks it up.
Web chat, embedded in the site and in each listing
Systems we have integrated
Real estate CRM
- Follow Up Boss
- BoldTrail (formerly kvCORE)
- Lofty
Property management
- AppFolio
- Buildium
- Yardi
Systems we have integrated in client work. Product names are trademarks of their owners; listing an integration does not imply a partnership with, or endorsement by, the vendor.
Safeguards
Answers about the property
Assistants are built to answer from your listings and documents, about the property rather than about who should live there, and not to steer anyone towards or away from a property or area.
Advice stays with your people
Assistants are built not to give valuations or legal, mortgage, or financial advice. Those questions go to your agents and advisers.
Outreach on your terms
Follow-up by text, call, and email is set up to your rules and to the consent your contacts have given.
Your team stays in control
Anything outside the assistant's information, or that needs judgement, is passed to a person with the conversation attached.
Real estate FAQs
Which CRMs and property management systems have you integrated?
Which markets do you work in?
Do your agents speak Arabic?
Can it follow up with leads automatically?
Does it replace our agents?
Does it work after hours?
Further reading
Voice AI agent architecture: from phone line to response
The layers of a production voice agent, what each one does, and how to choose between a cascaded pipeline and speech-to-speech.
When a voice agent should hand off to a person
The signals that a call needs a person, how to transfer context with the call, and how to measure the balance.
How to evaluate a voice agent before it takes real calls
What to measure, how to build and simulate call scenarios, and how to roll a voice agent out safely.
See what we would build for your business
Tell us how your business runs today. We will walk you through what we would build, how it connects to your systems, and what stays with your team.